> For the complete documentation index, see [llms.txt](https://framework.ishare.eu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://framework.ishare.eu/version-2.1.1/detailed-descriptions/operational.md).

# Operational

This section covers the Operational details of the iSHARE Trust Framework.

The Scheme Owner facilitates the correct operation of the Trust Framework and the network through administering several aspects:

* [Operational processes](/version-2.1.1/detailed-descriptions/operational/operational-processes.md)
* [Service levels](/version-2.1.1/detailed-descriptions/operational/service-levels.md)
* [Communication](/version-2.1.1/detailed-descriptions/operational/communication.md)

The Scheme Owner is part of a wider governance framework, which can be found in the [introduction of the Trust Framework](/version-2.1.1/introduction/governance.md).

The assumptions underlying the processes and service levels can be found [here](/version-2.1.1/glossary-and-legal-notices/assumptions.md).