Operational provisions

The iSHARE Trust Framework is constantly improved in collaboration with its stakeholders. Keeping the Trust Framework, and the network operating properly is facilitated by the iSHARE Scheme Owner.

The main responsibilities of the Scheme Owner include:

• Management of the iSHARE Trust Framework (specifications);

• Management of the iSHARE network (participants);

• Management of the iSHARE brand.

To fulfil its responsibilities, the Scheme Owner facilitates the correct operation of the iSHARE Trust Framework and network through administering several aspects:

• Operational processes

• Service levels

• Communication

The Scheme Owner is part of a wider governance framework, which can be found in the introduction of the Framework.